Paying online in HH Finna

Payment can be conducted via Finnish online banks or by using international credit cards (Visa, American Express, MasterCard) or by phone (MobilePay, Pivo, Siirto).

Before you pay online, please note following things

• You can pay fines of all 3AMK libraries (Haaga-Helia, Laurea and Metropolia libraries) online.
• However, remember to try to renew the loan either a) before the payment, or b) after you have paid online. But if there is a request for the material, renewal is not possible.
• If your fines amount to 15 euros or more, or your loaned item has reservations, or the renewal limit has been reached, you cannot renew your loan. In that case, return the loan or contact the library.
• Replacement of a lost item fees can't be paid online. Also, if you have fees that are handled via Lowell, those fees can't be paid online on HH Finna.
• You can pay all fines or pay fines one by one.
• The minimum payment is 0,50 €.
• If there are problems with paying online, please contact the library.
• More information on overdue fines can be found on price list.
• Fines can't be paid in national Finna (Finna.fi). Please make sure that you are in Haaga-Helia's own HH Finna.

Paying online step by step

• Login to HH Finna. Go to Your Account and choose Charges-tab.
• Select all payments or select payment rows one by one.
• Click Pay online button.
• After you have paid, please remember to return to HH Finna so that the payment will be registered to the library system without delay.

More information on the online payment system

Paytrail Plc (2122839-7) acts as an implementer of the payment handling service and as a Payment Service Provider in cooperation with Finnish banks and credit institutions. In the VISA, VISA Electron and MasterCard payments, Paytrail Plc will be shown as the receiver in the invoice and they will forward the payment to the merchant. Paytrail Plc is a licensed payment institution. For the consumer, the service works exactly the same way as the traditional web payment services.

Paytrail Plc, Business ID: 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Telephone: 0207 181830

Paying at the library

• Accepted payment methods at Pasila campus library are banks' debit cards and credit cards e.g. Visa, Visa Electron, V PAY, MasterCard and Maestro. At Pasila you can pay part payments.
• At Haaga, Malmi, Porvoo and Vierumäki it is not possible to pay fees in the library.
• You can find our customer service opening hours on our website or on HH Finna's frontpage.